At hbb88, we believe gambling should always be fun — never a source of stress or financial hardship. This page outlines the tools, resources, and policies we have in place to help every Filipino player stay in control and enjoy the game responsibly.
hbb88 gives every registered player access to a full suite of responsible gaming tools — available anytime, directly from your account settings or by contacting our 24/7 support team.
Set a daily, weekly, or monthly cap on how much you can deposit into your hbb88 account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period.
Define the maximum amount you are comfortable losing within a set time frame. When your net losses hit that threshold, hbb88 will automatically pause your gaming session for the remainder of the period. It's a simple but powerful way to protect your bankroll.
Choose how long you want to play in a single session. hbb88 will send you an on-screen reminder when your chosen time is up, giving you a natural pause to step back, assess your session, and decide whether to continue or log out.
If you feel you need a break from gambling, hbb88 offers self-exclusion periods ranging from 30 days to permanent exclusion. Once activated, your account is locked and cannot be reopened during the exclusion period — no exceptions. Contact support to activate self-exclusion immediately.
Enable periodic pop-up reminders that show you how long you've been playing and your net win/loss for the session. Reality checks are a gentle nudge to stay aware of your activity — because it's easy to lose track of time when you're in the zone.
Need a short break without committing to full self-exclusion? A cooling-off period temporarily suspends your account for 24 hours, 7 days, or 30 days. During this time, you cannot log in, deposit, or place bets. Your account and balance are safely preserved.
All responsible gaming tools are available free of charge to every hbb88 player. To activate any tool, go to your Account Settings or contact our 24/7 support team via live chat. Changes to limits that increase your exposure take effect after a mandatory 24-hour review period.
Gambling is entertainment — but for some people, it can become a problem. Recognizing the early warning signs is the first step toward getting help. If any of the following sound familiar, we encourage you to use hbb88's responsible gaming tools or reach out to a support resource.
You are not alone. Problem gambling affects people from all walks of life — from Makati to Cebu, Davao to Quezon City. Asking for help is a sign of strength, not weakness.
Chasing losses: Continuing to gamble in an attempt to win back money you've already lost, often leading to even bigger losses.
Gambling with money you can't afford to lose: Using rent money, savings, or borrowing from family and friends like lolo, lola, or your barkada to fund gambling sessions.
Losing track of time: Spending far more time gambling than you intended, missing meals, sleep, or important commitments because of gaming sessions.
Neglecting relationships: Withdrawing from family, friends, or work responsibilities. Lying to loved ones about how much time or money you spend gambling.
Gambling to escape problems: Using gambling as a way to cope with stress, anxiety, depression, or personal difficulties rather than as entertainment.
Unable to stop: Feeling restless or irritable when trying to cut down or stop gambling. Making repeated unsuccessful attempts to control your gambling behavior.
Financial difficulties: Experiencing serious financial problems — unpaid bills, loans, or selling personal belongings — directly linked to gambling activity.
This quick self-assessment is adapted from internationally recognized responsible gambling frameworks. Be honest with yourself — there are no right or wrong answers, only your own truth.
If you answer "Yes" to three or more of these questions, we strongly encourage you to activate a cooling-off period or self-exclusion, and to speak with a professional counselor.
hbb88 support agents are trained to assist players who may be experiencing gambling-related difficulties. Reach out via live chat — we're here 24/7, and all conversations are confidential.
Answer honestly. This is for your own awareness.
Have you ever gambled with money that was meant for essential expenses like rent, food, or bills?
Have you ever felt the need to bet more and more money to get the same level of excitement?
Have you tried to cut back or stop gambling but found it difficult or impossible to do so?
Have you ever lied to family members or friends about how much you gamble or how much you've lost?
Has gambling ever caused serious problems in your relationships, work, or financial situation?
Do you find yourself thinking about gambling constantly — planning your next session or reliving past wins?
Have you ever borrowed money or sold personal belongings to fund your gambling?
Self-exclusion is one of the most effective tools for players who need a break. Here's how to activate it on hbb88 in just a few steps.
Sign in to your hbb88 account using your registered email and password. Make sure you're on the official hbb88.net platform.
Navigate to your profile menu and select "Responsible Gaming" or "Account Settings." You'll find all player protection tools listed there.
Select your preferred self-exclusion duration: 30 days, 90 days, 6 months, 1 year, or permanent exclusion. All options are available at no cost.
Confirm your request. Your account will be locked immediately. If you need urgent assistance, contact our 24/7 live chat support team directly.
Important: Once self-exclusion is activated on hbb88, it cannot be reversed before the chosen period expires — even if you contact support. This is intentional, to protect you. During exclusion, hbb88 will also suppress all marketing communications to your registered email and phone number.
hbb88 is committed to providing a safe, fair, and enjoyable gaming environment for all Filipino players. Responsible gaming is not just a legal requirement for us — it is a core value that shapes how we design our platform, train our support team, and interact with our players every single day.
The minimum age to play on hbb88 is 21 years old, in line with Philippine gaming standards. This is non-negotiable. Every new player is required to verify their age during the registration process, and hbb88 conducts additional KYC (Know Your Customer) checks to confirm identity and age before processing any withdrawals.
If hbb88 has reasonable grounds to believe that a player is under 21 years of age, the account will be immediately suspended and all funds held pending investigation. Any winnings accumulated by an underage player will be forfeited. If you are a parent or guardian and suspect that a minor has accessed hbb88, please contact our support team immediately.
If you share a device with minors, we strongly recommend using parental control software to restrict access to gambling websites. hbb88 also recommends that you never save your login credentials on shared devices, and that you always log out of your hbb88 account when you are done playing.
hbb88 encourages all players to treat gambling as a form of entertainment — similar to going to the movies or dining out in BGC or Eastwood. Set a budget before you play, stick to it, and never gamble with money you cannot afford to lose. The house always has an edge in the long run, and no betting system or strategy can guarantee consistent winnings.
Never gamble to solve financial problems, pay off debts, or generate income. If you find yourself gambling out of financial desperation, please reach out to our support team or a professional counseling service immediately.
hbb88 trains its customer support team to identify signs of problem gambling and to respond with empathy and appropriate guidance. Our platform also uses automated monitoring systems to flag unusual patterns of play — such as sudden large increases in bet size, extended session durations, or rapid deposit sequences — and to proactively reach out to affected players.
Players who are identified as potentially vulnerable may be contacted by our responsible gaming team and offered support tools. In serious cases, hbb88 reserves the right to impose account restrictions in the interest of player welfare, even without a player's explicit request.
If you or someone you know is struggling with problem gambling, professional help is available. The following resources are available to Filipino players:
The Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming guidelines and resources for Filipino players. Visit the PAGCOR website for information on problem gambling support programs in the Philippines.
The NCMH Crisis Hotline provides 24/7 mental health support for Filipinos. If gambling-related stress is affecting your mental health, trained counselors are available to help. Hotline: 1553 (toll-free, available 24/7).
A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings are held in Manila, Cebu, and Davao.
Our trained support agents are available 24/7 via live chat. If you need to activate self-exclusion, set limits, or just talk to someone about your gambling, we're here. Email: [email protected]
Remember: Seeking help is the bravest thing you can do. Problem gambling is a recognized condition, not a character flaw. Recovery is possible, and support is available right here in the Philippines.
Enjoy over 3,000 games with the peace of mind that hbb88 has your back. Set your limits, play within your means, and have fun — that's what gaming is all about.
Must be 21 years or older. Please gamble responsibly. If gambling is affecting your life, use our self-exclusion tools or contact support.